Indicator 17: Existence of procedures enabling women and girls to easily report VAWG and facilitating their access to justice

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To encourage women to report VAWG and their perpetrators, it is important for States to put in place adequate, simplified and easily accessible procedures.

In the index countries, the reporting system includes police and courts. Legal assistance is also being provided.

In some countries like Egypt and Jordan, the Family Protection Department is also mandated to receive complaints about domestic violence and requests for protection and assistance. Others like Morocco provide guides with practical information about institutions and shelters to protect victims of violence.

Tunisian Ministry of Women, Family, Childhood and Elderly provides a green number for victims and reserved areas in courts for judges dealing with cases of violence against women.

Countries
Algeria

Algeria

The formal channels of reporting systems include police and courts, the Ministry of National Solidarity, Family and Women’s Affairs.

Egypt

Egypt

Formal channels of reporting systems include police, courts, and departments of Ministry of Interior, NCW, and Women Complaint Office.

The Family Protection Department is mandated to receive every complaint, notification, and request for assistance or protection related to domestic violence. Also, members of law enforcement must accept reports and complaints regarding crimes and promptly send them to the public prosecution pursuant to article 24 of the code of criminal procedure. All actions taken by police officers must be documented in signed reports, showing the time and place of the crime. The same article mandates that police reports must be signed by the witnesses and experts heard by the police and be sent to the public prosecution. 

There are also the Family courts which were established by the law No. 10 of 2004 on the establishment of family courts. Family courts have the jurisdiction to hear family cases including divorce, alimony, and custody.

Jordan

Jordan

Formal channels of reporting systems include police, courts departments, Ministry of Interior, governmental hospitals, and the Family Protection Department affiliated to the public security directorate.

Courts that hear personal cases of family violence provide the Family Protection Department with a copy of the case file. The Family Protection Department is mandated to receive every complaint, notification, and request for assistance or protection related to domestic violence and to take action in response as quickly as possible. In any case of family violence, the law requires all parties to be referred to the Family Protection Department for necessary actions. Article 4 of the law on protection from domestic violence of 2017 obligates all health, education and social services providers in the public and private sectors to report any case of domestic violence afflicted on an incapacitated or incompetent person. The reporting is made with the consent of the victim if they are competent and if the offence constitutes a felony according to the same article of the law.

Lebanon Flag

Lebanon

Formal channels of reporting systems include police and courts. Women victims of VAWG can report cases through using the hotline established by the police (Directorate General of the Internal Security).

Morocco

Morocco

Formal channels of reporting systems include police, courts, and governmental hospitals.

Based on the provisions of the law on combating violence against women, a central cell/unit was created within the Ministry of Solidarity, Social Development, Equality and Family to support women victims of violence, according to the draft decree no. 2.18.856. The law also provides for the establishment of institutional cells supporting women victims of violence within courts, hospitals, police stations and the royal gendarme, as well as additional cells in sectors relating to justice, women, youth and sports, responsible for receiving, listening and supporting victims.

The Presidency of the Prosecutor’s Office has also launched electronic platforms to receive complaints of violence against women.

Palestine

Palestine

Formal channels of reporting systems include police, courts departments within Ministry of Interior, governmental hospitals.

Tunisia

Tunisia

Formal channels of reporting systems include police, courts departments, green number of the Ministry of Women, Family, Children and Elderly. Article 22 of the law on violence against women declares that the public prosecutor must assign one or more substitutes to receive reports of violence against women and conduct the necessary investigations. Article 23 adds that areas must be provided in the courts and reserved for judges dealing with cases of violence against women, both at the level of prosecutors and investigating judges.