Police Indicator 20: Existence of standard procedures and guidelines for service providers assisting victims of VAWG

No available procedures.

There are procedures for service providers assisting victims of VAWG. In March 2020, the Ministry of the Interior launched a guide titled “An Effective Police Response to Violence against Women” in cooperation with the United Nations Office on Drugs and Crime.

There are procedures for service providers assisting victims of VAWG According to article 6 (a) of the law on protection from domestic violence, the Family Protection Department affiliated to the Public Security is mandated to receive every complaint, notification, and request for assistance or protection related to domestic violence and to take action in response as quickly as possible. In any case of family violence, the law requires all parties to be referred to the Family Protection Department for necessary actions.

In addition, there is the national manual on procedures that should be followed to prevent and respond to cases of violence. The manual was issued by the National Council for Family Affairs and adopted by ministries and national agencies which provide services to women and girls who are victims of violence. The manual included in its first part a description of the policies, guidelines, procedures, and responsibilities related to the prevention and response to cases of violence in Jordan.

There is also the National Framework for Family Protection which includes measures and procedures for ministries and government institutions for dealing with women victims of VAWG and service provision.

There are procedures for service providers assisting victims of VAWG. Service Order No. 164/204 was issued by the Directorate General of Internal Security in 2013 concerning measures that should be taken by different groups and at different sites for dealing with women victims of VAWG.

There are procedures for service providers assisting victims of VAWG. These procedures were developed and adopted by the Ministries of Health, Ministry of Interior, and Ministry of Justice and Ministry of Solidarity, Social Development, Equality and Family. The National Committee on Combating Human Trafficking is developing guidelines as per the provisions of the law on combating violence against women.

There are procedures for service providers assisting victims of VAWG. They include a set of rules that comes under the National Referral System for dealing with women victims of VAWG. The procedures include actions for transferring the case from one service provider to another to receive other by police.

There are procedures for service providers assisting victims of VAWG. The law on violence against women includes the principles for providing care for the victims (Article 4). It also places general obligations to be shouldered by every care providing entity (Article 39) and special obligations to be carried out by specialized units when caring for victims (Articles 25-26). Five sectoral protocols have been signed between Ministries of Health, Justice, Social Affairs, Security Apparatus, and the Ministry of Women, Family, Childhood and Elderly that include principles and best practices on how to provide care for women victims of violence. A joint framework agreement has also been drawn up between all sectors on care for victims and signed by all the relevant ministries.